Help & Answers

Frequently Asked Questions

Clear answers on security, privacy, Microsoft Copilot, and subscription access.

General & Security\n\n### What is PowerThrough?\nPowerThrough is an enterprise prompt library engineered specifically for NHS leaders, policy makers, managers, and analysts. We provide tested instructions that allow you to extract clear briefings, action logs, and decision maps from presentations, board packs, policies, and papers.\n\n### Does PowerThrough store, upload, or read my documents?\nNo. PowerThrough uses a zero-data ingestion architecture. When you click "Copy instruction", the prompt is copied to your local device clipboard. You paste that instruction into your own Microsoft Copilot session. Your documents are never uploaded to PowerThrough servers and never leave your secure NHS network.\n\n### How does this work with Microsoft Copilot?\nPowerThrough instructions are specially structured prompts engineered with strict source grounding and epistemic boundaries. You simply upload your presentation, policy, or paper to Microsoft Copilot inside your NHS workplace, paste the copied instruction into the chat, and run it. Copilot analyses the document according to our proven evaluation framework.\n\n## Access & Subscriptions\n\n### Who is eligible for PowerThrough access?\nPowerThrough is currently restricted exclusively to verified UK National Health Service personnel. You can activate access using any official @nhs.net or approved @*.nhs.uk email address.\n\n### What does the 14-day free trial include?\nThe trial gives you unrestricted access to the entire prompt library, all interactive tool builders, and new prompt releases for 14 days. No payment card is required to start your trial.\n\n### How much does PowerThrough cost after the trial?\nSubscription access is £5.99 per month. This provides continuous access to all prompt instructions, prompt revisions, and new tools as they are released.\n\n### Can I cancel at any time?\nYes. You can manage and cancel your monthly subscription at any time with one click in the self-service billing portal. There are no cancellation fees and no long-term contracts.\n\n### Who can I contact for team or Trust-wide licensing?\nFor multi-user team access, Trust-wide subscriptions, or custom NHS instruction workshops, please reach out via our Contact Page.